Company Profile, Business License, ISO Certification Certificate, National High-Tech Enterprise Certificate, Patent Certificate.
On Sale
Pre-production sample confirmation
Requirement collection
Product specification sheet confirmation
Sample production
Sample testing
Technical document completeness
Customer confirmation
After-sales Service
Docking Process (Problem Feedback - Review and Registration - Solution Formulation - Implementation Follow-up - Acceptance and Closure)
Response Timeframe (Reply within 24 hours on working days, 48 hours on non-working days)
Warranty Scope (1-year hardware warranty -- If the product has quality issues within the warranty scope within one year from the date of signing for receipt, the merchant will provide after-sales guarantee services such as replacement, free repair,
Disclaimer Clause (Non-warranty scope -- man-made damage, force majeure)
Value-added Services (Optional - Paid upgrade, customized operation and maintenance)
Hassle-free Return (Free return and exchange services are available if the product is defective, damaged, or incorrectly delivered)